Privacy Policy
Last updated: June 9, 2025
1. Introduction
Proxy Sentinel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our proxy management service and website.
2. Information We Collect
Personal Information
- Email address and account credentials
- Billing information (processed securely through third-party payment processors)
- Communication preferences and support inquiries
Technical Information
- IP addresses and connection logs for service delivery
- Proxy usage statistics and performance metrics
- Service usage patterns and feature utilization
3. How We Use Your Information
- Provide and maintain our proxy management services
- Process payments and manage your account
- Monitor service performance and ensure reliability
- Provide customer support and respond to inquiries
- Send important service updates and security notifications
- Improve our services and develop new features
- Ensure compliance with our Terms of Service
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety, or that of our users
- With trusted service providers who assist in our operations (under strict confidentiality agreements)
- In connection with a business transfer or acquisition
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication measures
- Secure data centers and infrastructure
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is retained until deletion is requested. Usage logs are typically retained for 30-90 days for operational purposes.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and review your personal information
- Correct or update your information
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of non-essential communications
8. Cookies and Tracking
We use essential cookies to provide our services and may use analytics cookies to improve user experience. You can manage cookie preferences through your browser settings.
9. International Data Transfers
Our services may involve data processing in different countries. We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@proxysentinel.com